4/5

8×8 X Series

by 8X8
Virtual Office all-in-one communication solution provides business with tools to manage communcations with clients throug any channel, including chats, voice, text, video, and mobile apps. 8×8 Virtual Office can be integrated with almost all well-known business tools.Cloud solution sets up quickly and can be run on any device.

Best for:

Used by Over 2 Million Users. Can be used by any business that is looking for an ultimate communication tool.

Features

Alerts/Notifications
Call Monitoring
Call Recording
Call Routing
Contact Management
IVR/Voice Recognition
SIP Trunking

Deployment & Support

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Pros

Cons