4/5

CallTools

by CallTools
CallTools-the contact center solution of new gen, which means it gathers all needed contact channels, powerful reporting tools for data-driven management, and agent productivity improvement tools like call monitoring and recording.

Najlepiej dla:

We service any company that wants its customer communications be transformed in a more efficient way.

Funkcje

Call Monitoring
Call Recording
Call Transfer
Campaign Management

Wdrażanie & Wsparcie

Wdrażanie

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows

Wsparcie

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat

Trening

In Person
Live Online
Webinars
Documentation
Videos

Plusy

Minusy