4/5

NICE CXone

by NICE inContact
With NICE CXone, you will get a help desk tool that scales up with your business and always keeps up with the times. We develop new features regularly, so you will always get options you need. Provide your clients with world-class customer experiences.

Najlepiej dla:

Contact centers of all sizes and niches use our solution to provide excellent customer service.

Funkcje

Automatic Call Distribution
Blended Call Center
Computer Telephony Integration
IVR/Voice Recognition
Inbound Call Center
Outbound Call Center

Wdrażanie & Wsparcie

Wdrażanie

Cloud, SaaS, Web-Based
On-Premise - Windows
On-Premise - Linux

Wsparcie

Knowledge Base
Phone Support
24/7 (Live Rep)
Chat

Trening

In Person
Live Online
Webinars
Documentation
Videos

Plusy

Minusy