Privacy Policy

Welcome to Voipbrand.com! We gently ask you to allocate your personal time for reading this Privacy Policy (here and after – “Policy”) because it sets the rules for handling your personal information. 

In this policy, the terms “we”, “us”, “our team”, “Voibrand”, and similar refer to our web resource, which is hosted on the domain: www.voibrand.com. This policy doesn’t regulate the handling of your personal information on any other web resource, so check if the domain you are surfing is genuine. We are not responsible for any issues that happen with your personal information on other websites, excluding www.voibrand.com. 

Contact information 

Any questions, concerns, complaints, or requests should be directed to our email address: [email protected]

Introduction

We collect the personal information of our website visitors as it is a generally accepted business practice worldwide. This Policy sets out rules to define how we collect the data as mentioned above and use it, and what your rights are concerning our use of your personal information. 

Our website is developed to help potential software purchasers, so we collect your data in the following ways, for example:

1. When you contact us for customer support purposes;
2. When you fill down a Google Form when applying for a listing on our website or for update of your current listing;

This list is not exhaustive and can include other occurrences where your data is collected. We also state that we collect your personal data based on your consent, as all the ways we collect your personal data require you to fill it down. This does not relate to cookie settings. 

Information we collect about you 

1. When you contact us for customer support purposes;
2. When you fill down a Google Form when applying for a listing on our website or for an update of your current listing;

This information is provided by you directly, by your goodwill, and includes your business’s website address and your contact email address. 

This information can also include any other information provided by you during direct communication with us, such as your name, surname, physical address of your business, your phone number, your additional email addresses, your social media accounts, and so on. 

We use this information for the following purposes:

1. To contact you regarding your listing details, current updates, or any other activities related to your listing.
2. To confirm that you are a real representative of a brand to be listed on our website. 
3. To send your vital information about current website updates and other technical information.
4. To collect your feedback and send you invites to the events we organize.
5. To send marketing materials in purpose to promote our business.
6. To improve our website and improve our internal policies.

We use this data because:

1. We have honest business interest to:

1.1. Improve our business visibility 

1.2. Improve the quality of our services

1.3. Improve customer experience of our users

1.4. Monitor and research security conditions of our website

1.5. Provide consistent and fast communication with our users

Where the law requires your consent for us to collect and/or use your personal information, we will ask for your consent. As it is generally accepted and required by law, you can withdraw your consent, for instance, for the purpose of stopping receiving marketing materials from us. 

Other information we may collect about you and your operations on our website

1. Information caught by weblogs, including device information (manufacturer, model, etc.), identification numbers (IP address, device ID), browser information, geolocation, and other information regarding your device and operations you perform on our website.
2. Behavioral information (your interests, preferences, topics, etc.).
3. Information captured by Cookies (check out Cookie Policy to learn more).

We use this information for:

1. To improve your customer experience.
2. To personalize your experience. 
3. To enhance the resolution of disputes and user complaints.
4. To analyze user operations and improve our services. 
5. To develop our products and services.

We use this information because:

1. It is required for legal compliance.
2. We have honest business interests in:

2.1. Improving our website security and preventing any tries to break our security.

2.2. Improve the customer experience of our users. 

2.3. Develop our products and services to meet the needs of our customers.

Further information

In cases when we collect your personal information for our legitimate business purposes, we always make sure that your rights and legal interests are prior to our legitimate interests, so when there could be a conflict between your rights and our legitimate business interest, we will not perform any measures to collect such information. If you need any additional information regarding our legitimate interests, please contact us directly. 

Our website is meant to be used by individuals who are 18 years of age or older. Individuals, who are younger than 18 years of age, are not meant to use our website, even though it does not contain any information or resources that are limited to be used by such individuals by law. 

Your personal information can be provided to and processed by third parties when it is requested by the authorities, such as regulatory agencies, law enforcement agencies, and other authorized persons in purpose to prevent, investigate, or terminate a criminal offense, to restore the violated right of us or third party. 

When we disclose your information

Your contact information is disclosed only in the following circumstances:

1. In our website listings, meaning only the information you provided us to post in the listing. We never include any other personal information in the listing excluding data you provided us to list. 
2. In the case of a legal request from the authorities within the framework of criminal, civil, or administrative proceedings.
3. When we receive your request or consent to disclose your information in a specific way you request us to do so. 
4. To third parties who are applied to use such information and require it, such as lawyers and auditors. 
5. To third parties who need this information to ensure the stable work of our web resource, including the IT team and other technical specialists. 

Your information can be also transferred to a third party in the following circumstances:

1. If we are sold, reorganized, or closed (including the case of bankruptcy) – to the buyer, administrator, and other parties who will get legitimate rights to operate our business and its components.
2. If we defend our business in a legal proceeding, if such information can be used as evidence within the proceeding framework. 
3. In emergency situations, if disclosure of information can help to save the health or life of our users. 

We also can share anonymous information about you, which does not contain any personal information that is under law protection, to create content. 

Data subject rights

We guarantee that the personal information we gather about you is correct, full and used for its purposeful intent. You may access, check, update and edit your Information by contacting us by email at the contact details above. If you are a citizen of the European Union you also have the rights documented below. If you are a California resident, please refer to Section below for more precise information on your rights beneath California law.

1.1. European Union residents

Under European Union law, you have certain rights regarding your personal information and its use by third parties. To use any of these rights, you can contact us. Please take into consideration that we can ask for your personal information to verify your identity during this process, including your name, surname, telephone number, and other personal data. 

We will answer any request concerning your rights within the time frames set out by law. In complex occurrences, our answer can be extended due to circumstances. 

We provide our answers to your requests for free, which means we don’t take any charges, excluding situations, when such requests are clearly unfounded or excessive, including their repetitive character. In such circumstances, we may charge a fair fee or refuse to fulfill the request. We will notify you of any fees before fulfilling any request. 

List of rights you have under European Union law:

1. Right to correct and access your personal information.
2. Right to restrict the use of your personal information in some circumstances. 
3. Right to ask for deletion of your personal information. 
4. Right to refuse us to process your personal information. 
5. Right to data portability.
6. Right to complain to a supervisory authority.

International transfers

We may transfer your personal information to our branches and offices outside of your jurisdiction, and we ensure that all security measures are taken to save your personal information and prevent any illegal use of it. 

Also, your personal information may be transferred and/or stored on servers, which are located outside the EU, which means those jurisdictions may have different data protection regulations. Nevertheless, you remain your rights as a European citizen. 

Data retention 

We will retain your personal information as long as it takes to fulfill the purposes for which it was collected, and to meet legal obligations and compliance. 

This means your personal data will be retained in accordance with current law regulations, including tax and corporate laws, and data protection laws respectively. Also, your personal information will be retained within the time frames for legal proceedings you may initiate against us or for us to protect us within the frameworks of such a proceeding.

Choices about your personal information

We believe that you have to be provided with an opportunity to choose what to do with your personal information. This means that we will not use your personal information for purposes not described in this Policy, and if we need to do so, we will ask for your consent prior to any measures we could take. 

This also relates to marketing materials you may receive from us, which means you always have the right to restrict us from sending you any of such marketing materials. 

Security measures

We ensure that we take all reasonable steps and measures to protect your personal information, including technical, administrative, and physical security measures based on current security standards. Nevertheless, there is no way we can guarantee you total security of your personal data when it comes to data transition through the Internet, so we gently ask you to take all reasonable measures to protect your data when communicating with us. 

We don’t provide access to your personal data to anyone from our employees who do not require such access to accomplish their job responsibilities. 

Cookies and similar technologies

Cookies are the widely-used technologies that are used to make websites work more efficiently help businesses develop their products and services, and provide better user experience. A cookie is a small text file sent to your browser when you enter our website. All such technologies are called cookies for simplicity and ease of use.

We also use web beacons – electronic images that are used to count the number of website users, and to collect information, such as time of visit, the page you wisit, duration of your visit, and so on. Our website may also contain web beacons from third parties, for instance, advertisers, but they will never collect any data that may be used to identify you. 

We also use web beacons in our emails to check out whether you open them or not. 

We also have a precise Policy regarding cookies use, so we ask you to check it out here for more detailed information. 

Other conditions

1. Links

We do post links to third-party websites on our web resource, but we are not responsible for how are those websites administrated and what are Privacy Policies for these websites. Any information you provide on those websites isn’t regulated or protected by this Policy. 

2. Updates

We may update this Policy, and the current version of the Policy is always posted on our website. To make sure you are acknowledged of any updates, please review the Policy on our website on a regular basis. Any changes acquire legal force since they have been posted on our website. 

California Privacy Rights & Notice of Collection

California law requires us to provide California residents with further information regarding how we collect, use, and transfer their personal information.

Types of personal information we collect. Throughout this Policy, we describe in detail the precise pieces of information we collect from and about users. Beneath are the sorts of personal information we collect:

Identifiers (such as name and title, contact details, and company name);

Internet or other network or device activity (such as browsing history or app usage);

Inference data about you; 

Other information that identifies or can be reasonably associated with you.

Use of categories of personal information. We may disclose the categories of personal information identified above for our operational purposes where the use is reasonably necessary and proportionate to achieve the operational purpose for which it was collected or processed or for another compatible operational purpose.

Sale of Personal Information. Based on the definition of “sell” under California law and under current regulatory guidance, we do not believe we engage in such activity. We do share certain information as set in Sections 1 and 2 of this Policy, and allow third parties to collect certain information about your activity, for example through cookies, as explained in our Cookie Policy.

Individual Rights. California law may provide you with certain rights and permit you to request the following:

Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.

Provide access to and/or a copy of certain information we hold about you.

Delete certain information we have about you.

You may have the right to receive information about the financial incentives that we offer to you (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use the Services.

If would like to exercise any of these rights, please email us at [email protected]. You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.

Subject to certain limits under California Civil Code § 1798.83, California residents may request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please contact us as specified at the beginning of this Privacy Policy.

California Online Privacy Protection Act Notice Concerning Do Not Track Signals

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-related DNT signals, as the industry is currently working toward a common approach to responding to DNT. To learn more about Do Not Track, please click here.

11. Nevada Privacy Rights

Nevada law requires us to provide certain Nevada consumers the ability to opt out of the “sale” of “personally identifiable information” as such terms are defined under Nevada law. We do not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing [email protected]. Once verified, we will maintain your request in the event our practices change.