4/5

Bright Pattern

by Bright Pattern
Bright Pattern offers intuitive and multifunctional omnichannel contact center that is driven by AI and can be easily and quickly set up without paying for any configuration services. Bright Pattern provides companies with all needed tools to provide seamless customer experiences across all channels.

Najlepiej dla:

Both small companies and enterprises up to 20 000 users.

Our seat licenses are priced monthly, per agent. We reward customers who commit to an annual contract with favorable pricing, compared to month-to-month agreements.

An annual contract delivers all of our standard product features, along with certainty and peace of mind.

Funkcje

Automatic Call Distribution
Call Monitoring
Call Recording
Call Routing
Call Transfer
IVR/Voice Recognition

Wdrażanie & Wsparcie

Wdrażanie

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Wsparcie

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat

Trening

In Person
Live Online
Webinars
Documentation

Plusy

Minusy