4/5

Freshsales

by Freshworks
Freshsales is an all-in-one sales automation tool that has built-in communication integrations like telephony and chats and provide salesmen with all needed features and insights for generating sales.

Best for:

Any business that needs a solution that will gather functions needed for sales automation without up-buying other few solutions to get all set.
Has Free trial

Price

  • 15

/

per month
Has Free Version

Details: Growth: $15/user/month billed annually (or) $18/user/month billed annually

The Growth Plan is free for up to 3 users.

Pro: $39/user/month billed annually (or) $47/user/month billed annually

Enterprise: $69/user/month – billed annually (or) $83/user/month billed annually

Features

Contact Management
Email Marketing
Lead Management

Deployment & Support

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)

Training

Live Online
Webinars
Documentation
Videos

Pros

  • Easy access to customer profiles.
  • Offers advanced features for affordable price.
  • Customer support is kind and responsive.
  • Super user friendly interface.

Cons

  • There were billing issues.
  • Customer support often refuses to provide refunds.
  • There were issues with ticketing system.
  • It is difficult to find the customer's time zone or just the address to which the order can be sent.

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